Log Milestone Completion Times In Business Hours $995
If you’re looking for an efficient and accurate way to track milestone completion times in your Encompass® instance, this plugin is for you.
Features of Encompass Milestone Completion Time
Customizable Milestone Spans
Adapt the plugin to suit your unique loan origination process by tracking and calculating any combination of milestones.
Intuitive time-tracking fields are placed throughout Encompass® for easy accessibility and seamless integration into your existing workflow.
Generate comprehensive reports effortlessly to gain valuable insights and make data-driven decisions.
Benefits of Encompass Milestone Completion Time
Tracking milestone completion time allows organizations to identify bottlenecks and inefficiencies in their loan origination process. By analyzing the time it takes to move from one milestone to another, lenders can pinpoint areas where delays occur and take measures to streamline their workflows.
Service Level Agreement (SLA) Compliance:
Many lending institutions have SLAs or internal targets for completing specific milestones. The plugin enables them to monitor and measure their performance against these targets. If a milestone consistently takes longer than expected, the organization must investigate and take corrective actions to meet SLAs.
Analyzing milestone completion times can help identify process inefficiencies and areas for improvement. By understanding where delays occur, lenders can modify their processes, allocate resources more effectively, and implement changes that result in faster loan processing times.
Better Customer Experience:
Loan applicants expect a smooth and timely loan application process. By tracking milestone completion times, lenders can ensure the loan origination process is well-ordered. They can communicate more accurate timelines to borrowers and proactively manage customer expectations.
The plugin can also contribute to compliance efforts by providing an audit trail of milestone completion times. This can be useful for regulatory purposes and internal quality control, ensuring that loan processing times are correctly recorded and reported.